ABOUT US
Our History
Founded in 2003, Alfa & Omega started with a simple goal to give new life to furniture with a story.
Five years ago, we relocated to Florida and rebranded as "Alpha Restorations", (our DBA) choosing a name that’s easy to remember and reflects our passion for restoring furniture.
Since then, we’ve become a trusted leader in high-quality furniture restoration and upholstery services, serving both residential and commercial clients. Our reputation for excellence has grown as we combine traditional techniques with modern innovations to restore the beauty and functionality of every piece.
Our founder, a skilled craftsman with years of experience, believes that with the right care, beautiful, sustainable furniture can last a lifetime. This vision continues to drive our growth at Alpha Restorations, where we focus on providing personalized service and expert craftsmanship to bring out the best in your cherished furniture.
Our Mission
At Alpha Restorations, our mission is simple: to preserve the past while creating lasting value for the future. We are dedicated to providing the highest quality furniture restoration and upholstery services by combining expert craftsmanship, eco-friendly materials, and personalized customer service. Whether we’re restoring a beloved family heirloom or reupholstering modern furniture, our goal is to bring beauty, comfort, and sustainability to every project.
We are driven by the belief that every piece of furniture has a story to tell, and we’re here to help tell that story through careful restoration and attention to detail. Our work is a testament to our passion for craftsmanship, sustainability, and a commitment to preserving the integrity of furniture for generations to come.
Our Vision
At Alpha Restorations, we take pride in our exceptional craftsmanship and attention to detail. We specialize in restoring your antique furniture to its former glory, and providing commercial upholstery services for your business needs. Our team of professionals ensures that your project is completed to perfection, on time and within budget.
Our Values
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Quality Craftsmanship: At Alpha Restorations, quality is at the heart of everything we do. Our skilled artisans use time-tested techniques and premium materials to restore furniture to its original beauty and functionality. Each project is a reflection of our commitment to excellence and attention to detail.
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Personalized Service: We believe in the importance of building lasting relationships with our clients. Whether you're restoring an antique chair or reupholstering your entire living room set, our team works closely with you to understand your vision and deliver results that exceed expectations.
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Sustainability: As advocates for a more eco-conscious world, we’re proud to offer eco-friendly furniture restoration services. By choosing to restore instead of replace, you’re reducing waste and conserving valuable resources. We also use sustainable materials whenever possible to minimize our environmental impact.
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Integrity & Trust: We treat every piece of furniture with the utmost care and respect, just as we would our own. You can trust that Alpha Restorations will always be transparent about costs, timelines, and the restoration process. Our goal is to deliver exceptional results while maintaining your trust and satisfaction.
Why Choose Alpha Restorations?
When you choose Alpha Restorations, you're not just getting a furniture restoration company; you're investing in a partnership with a team that is dedicated to bringing out the best in your furniture. Here's why we stand out:
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Expert Craftsmanship: Our team consists of highly trained artisans with years of experience in restoring and upholstering furniture. Whether it's repairing a vintage sofa, restoring an antique table, or reupholstering a commercial chair, we bring the highest level of skill and precision to every project.
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Eco-Friendly Commitment: We take sustainability seriously. By restoring furniture instead of discarding it, we help reduce waste and environmental impact. We also offer eco-friendly materials, finishes, and fabrics, ensuring your project is as green as it is beautiful.
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Custom Solutions: At Alpha Restorations, we understand that each piece of furniture is unique. We offer tailored solutions to meet the specific needs of your furniture, from choosing the right fabric to selecting the perfect finish. Our personalized approach ensures that your furniture restoration project is one-of-a-kind.
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Affordable, Transparent Pricing: We believe that quality craftsmanship should be accessible to everyone. Our transparent pricing structure ensures that you understand the costs upfront, with no hidden fees. We offer free estimates, so you can make an informed decision about your restoration project.
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Customer Satisfaction: Our dedication to delivering outstanding results is matched only by our commitment to customer satisfaction. We pride ourselves on going the extra mile to ensure that every client is thrilled with the final product. Check out our glowing reviews on Google My Business to see what customers are saying about their experiences with Alpha Restorations.
TERMS OF SERVICE
✅ Terms and Conditions Alfa & Omega USA LLC / Alpha Restorations (DBA) Last updated: May 10, 2025 Welcome to Alfa & Omega USA LLC, operating as Alpha Restorations (DBA). By accessing or using our website (www.alfaomegausa.com) or any of our services—including but not limited to messaging communications, customer support, and product or service purchases—you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services. ________________________________________ 1. 📜 General Terms These Terms apply to all users of our website, digital services, SMS communications, and physical service offerings. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes. ________________________________________ 2. 👤 Account Registration To use certain features, you may need to register an account. You agree to provide accurate and up-to-date information and to maintain the confidentiality of your login credentials. You are solely responsible for activity that occurs under your account. ________________________________________ 3. 💬 SMS Messaging Terms By opting in to receive SMS text messages from Alpha Restorations, you acknowledge and agree to the following terms: ✅ Opt-In Methods You may subscribe to SMS communications by: Completing a consent-enabled form on our website Giving verbal or written consent at a physical location Texting the keyword START to our designated business number Consent is not a condition of purchase. You must be at least 18 years old to subscribe. 📲 Types of Messages Messages may include: Order or appointment confirmations Service updates and reminders Promotional or marketing content Abandoned cart follow-ups Invoices and payment notices 🔁 Message Frequency Message frequency varies by user activity but will not exceed 5 messages per day. 💵 Message & Data Rates Standard message and data rates may apply depending on your carrier. ⚠️ Carrier Disclaimer Message delivery is subject to your carrier's availability. Delivery may be delayed or impacted by external network conditions. ❌ Unsubscribing To stop receiving messages at any time, reply with one of the following commands: STOP QUIT CANCEL UNSUBSCRIBE You will receive a final confirmation message upon successful opt-out. 🆘 Help Information Text HELP for assistance Contact us at help@alfaomegausa.com 🔐 SMS Data Privacy We only use your mobile data (phone number, message logs, interactions) for SMS program operations and do not sell or share this data with third parties. For full details, see our Privacy Policy. ________________________________________ 4. 🔒 Privacy and Data Use Your use of our services also indicates agreement to our Privacy Policy. We collect and process personal data such as name, email, phone number, address, and usage data for the purposes of fulfilling services, processing payments, communicating with you, and improving user experience. We implement safeguards to protect your data and only share information with service providers as necessary for business operations or as required by law. ________________________________________ 5. 💳 Payment & Transactions By completing a transaction on our site, you authorize us to charge your selected payment method for the full amount of the purchase. Refunds and cancellations are subject to the terms presented at checkout. You agree to provide accurate and complete payment information. ________________________________________ 6. © Intellectual Property All content on our website—including text, visuals, logos, and software—is the intellectual property of Alpha Restorations or its licensors. You may not use, reproduce, or redistribute any materials without written consent. ________________________________________ 7. ⚠️ Disclaimers & Liability We make no guarantees regarding website availability, accuracy, or reliability. Use of our services is at your own risk. To the fullest extent permitted by law, our liability is limited to the total amount paid by you for the relevant service or product. ________________________________________ 8. 🚫 Termination We reserve the right to suspend or terminate your access to any of our services, with or without notice, for any breach of these Terms or misuse of our systems. ________________________________________ 9. ⚖️ Governing Law & Dispute Resolution These Terms are governed by the laws of the State of Pennsylvania. All disputes shall be resolved through binding arbitration in Chester County, Pennsylvania, administered by the American Arbitration Association (AAA). You waive the right to a trial by jury. ________________________________________ 10. 🔄 Changes to These Terms We reserve the right to update or modify these Terms at any time. Material changes will be posted on our website. Your continued use of the services after any update constitutes your acceptance. ________________________________________ 11. 📬 Contact Information For questions about these Terms or our services: Alpha Restorations (DBA) 📧 Email: info@alfaomegausa.com 📞 Phone: 813-355-9040 🌐 Website: www.alfaomegausa.com ________________________________________ ✅ Acknowledgement By using our website or engaging with our services (including SMS), you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy. ________________________________________
PRIVACY POLICY
✅ Privacy Policy Last updated: May 10, 2025 Welcome to Alpha Restorations (DBA), a division of Alfa & Omega USA LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us—online, by phone, via SMS, or in person. ________________________________________ 1. 🔍 Information We Collect 1. Information You Provide: When you interact with us (e.g., register online, make a reservation, create an account, contact customer support, or make a purchase), we may collect your: Name Email address Phone number Physical address 2. Information from Your Device: We automatically collect data such as: IP address Browser and operating system Geolocation Website activity (using cookies and tracking pixels) 👉 You can disable cookies via your browser settings. Learn more at allaboutcookies.org. 3. Information from Advertising Partners: We may receive additional data such as: Demographics Shopping history Geographic location ________________________________________ 2. ⚙️ How We Use Your Information We use your information to: Operate and improve our website and services Personalize your experience Send order updates, promotions, and abandoned cart reminders Ensure security and compliance We do not sell or share your personal information without your explicit consent, unless required by law. ________________________________________ 3. 📤 Disclosure of Information We may disclose information: To comply with legal obligations (e.g., subpoenas, warrants) To trusted service providers (with data protection agreements in place) We do not share information for marketing purposes with third parties. ________________________________________ 4. 💬 SMS Text Communications By opting in, you agree to receive text messages from Alpha Restorations. Types of Messages May Include: Order confirmations Service updates Promotions Abandoned cart reminders Appointment or billing notices Message Frequency: Up to 5 messages per day, depending on your interaction with our services. Message & Data Rates: Standard rates may apply, depending on your carrier. Help / Support: Text HELP or contact us at help@alfaomegausa.com Opt-Out Instructions: Text STOP, QUIT, CANCEL, or UNSUBSCRIBE at any time to stop receiving messages. Opt-In Methods: Web forms In-person (physical location) By texting STAR to our business number ________________________________________ 5. 📲 Sample Text Messages “Hello! Thank you for reaching Alpha Restorations. Please share your project details, full name, email, and address. A sales associate will contact you shortly. Reply STOP to opt out.” “Good afternoon! Attached is your estimate. Let us know if you have questions. — Alpha Restorations.” “Hi! Your project is complete and ready for pickup starting tomorrow. Let us know what time works for you.” ________________________________________ 6. 📄 SMS Terms of Use By enrolling in our SMS program, you agree to: Receive messages related to appointments, orders, updates, promotions, and invoices Message frequency may vary Message/data rates may apply Support: Text HELP or email us at help@alfaomegausa.com To Opt-Out: Reply STOP to any message We never share your personal data with third parties. ________________________________________ 7. ❗ Prohibited Content in Messages You agree not to send content that includes: Harassment, threats, or libel Hate speech or discrimination Malware or illegal content HIPAA-protected health information Any content restricted by law ________________________________________ 8. ⚖️ Dispute Resolution Any disputes related to this agreement or the SMS program will be resolved through binding arbitration in Chester County, Pennsylvania, under the American Arbitration Association (AAA) rules. Parties waive the right to a jury trial. ________________________________________ 9. 🔄 Changes to This Policy We may update this Privacy Policy and SMS Terms from time to time. Please check this page regularly. Continued use of our services or messages constitutes acceptance of any changes. ________________________________________ 10. 📬 Contact Us For questions or privacy concerns: 📧 info@alfaomegausa.com 🌐 www.alfaomegausa.com/privacy-policy ________________________________________